Privacy Policy
How Syntherx handles data and protects user privacy.
Introduction
Syntherx provides synthetic datasets and research tools for healthcare AI development and clinical research. User privacy is fundamental to our platform. This policy explains how we collect, use, and protect your information.
Information We Collect
The platform may collect the following types of information:
- Basic contact information from forms (e.g., name, email)
- Usage analytics to understand how the platform is used
- Payment information, which is handled by Stripe or other payment providers—we do not store card details
Syntherx does not collect real patient health data. Our platform generates synthetic data only.
Synthetic Data Disclaimer
All datasets generated by Syntherx are synthetic and contain no real patient information. They are designed to mimic statistical properties of real-world data without exposing or reproducing any identifiable individual records.
How We Use Information
We use collected data to:
- Operate and maintain the platform
- Improve dataset generation and features
- Provide customer support
- Analyze product usage to deliver a better experience
Third-Party Services
We work with third-party services such as hosting providers, analytics tools, and payment processors. These services may process limited information necessary to deliver their functions. We select providers that comply with applicable privacy and security standards.
Data Security
Syntherx takes reasonable measures to protect platform data, including encryption, access controls, and secure infrastructure. We continuously evaluate and update our security practices.
Changes to This Policy
This policy may be updated as the platform evolves. We encourage you to review it periodically. Material changes will be communicated through the platform or via email where appropriate.
Contact
For questions about this privacy policy or your data, please reach out at support@syntherx.com